🛡️ Safe Gaming

bijji Responsible Gaming — Your safety is our priority

bijji believes gaming is entertainment. We help you play safely, within limits, and mindfully — always.

21+ Only

What is Responsible Gaming and why does it matter?

Responsible gaming means staying aware of your budget, time, and mental state, and keeping gaming as a source of entertainment — not as a livelihood or an escape from stress.

bijji is a trusted online gaming platform in Bangladesh. We want every one of our players to enjoy playing without unnecessary pressure or anxiety. That is why bijji provides a range of responsible gaming tools and information to help keep you healthy and safe.

Gaming is a great form of entertainment, but when it goes out of control it can cause personal, family, and financial harm. We want you to enjoy the game at all times — so we are committed to providing you with the right information and support.

Only individuals aged 21 or older may game on our platform. No account can be opened without age verification.

Our Protection Tools and Features

bijji helps you build healthy gaming habits with these tools.

Deposit Limit

Set the maximum amount you can deposit per day, per week, or per month. Once a limit is set it takes effect immediately, but increasing it requires a 72-hour cooldown.

Financial Protection

Time-Out Feature

Take a break from 1 day up to 6 weeks. During a time-out, logging in to your account or placing bets will be completely blocked.

Short-Term Break

Self-Exclusion

If you feel gaming is getting out of control, activate a long-term self-exclusion from 6 months up to 5 years. Your account cannot be reactivated during this period.

Long-Term Protection

Session Time Limit

Set a maximum duration for each gaming session. When the session ends you will be logged out automatically and advised to take a break.

Time Management

Reality Check Notifications

A pop-up will appear at set intervals to show you how long you have been playing and your win/loss balance. Stay aware, stay in control.

Awareness

Loss Limit

Set the maximum amount you can lose on a daily, weekly, or monthly basis. Once the limit is reached you will automatically be unable to place any more bets.

Loss Prevention

21+ Age Restriction

bijji is an adults-only platform. Under our policy in Bangladesh, only individuals aged 21 or older may game.

Age verification is mandatory at registration. If we suspect that an account holder is a minor, that account will be suspended immediately and deposited funds will not be returned until verification is complete.

Make sure that no minor member of your family can access your bijji account. Use parental control software if needed and keep your login details secure.

What to do to protect minors

Never share your password with anyone

Log out after you finish using the device

Use parental control software

If you suspect a minor has access, notify live chat immediately

Store your payment details (bKash, Nagad) securely

Warning Signs of Problematic Gaming

If you notice any of the signs below, take a break immediately and contact us.

You are spending beyond your set budget and placing more bets to try to recover lost money.
You are spending long hours focused on gaming while neglecting family, friends, or work responsibilities.
You feel restless or irritable when you try to stop gaming.
You are hiding the amount you game or the money you spend from people close to you.
You are taking loans or spending savings to cover gaming costs.
Gaming is having a negative effect on your sleep, eating, or health.
You keep turning to gaming to lift your mood or relieve stress.

If you notice even one of these signs in yourself, contact bijji's live chat support immediately or activate self-exclusion. Asking for help takes courage.

Practical Tips for Safe Gaming

Following these simple habits will keep gaming enjoyable at all times.

Set a budget first

Before you start gaming, decide how much money you will spend. If you lose that amount, stop — do not try to chase your losses.

Stick to a time limit

Do not game for long stretches at a time. Take at least a 10–15 minute break every hour.

Keep a clear head

Avoid gaming when you are stressed, tired, or feeling low. Play when you are in the right state of mind.

Avoid alcohol

Do not game under the influence of alcohol or any other substance. It impairs your judgment and leads to overspending.

See it as entertainment

Do not think of gaming as a source of income. Winning and losing are both a normal part of gaming — play only for enjoyment.

Let your family know

Tell the people close to you about your gaming habits. They will be there for you and can help when needed.

How to Use Protection Tools

Changing responsible gaming settings at bijji is very straightforward.

After logging in to your bijji account, find the Responsible Gaming section under Account Settings. There you can directly set deposit limits, loss limits, a session timer, and time-out.

Reducing any limit or starting a time-out or self-exclusion takes effect immediately. However, increasing a limit or coming out of self-exclusion requires waiting through a set cooling-off period — this is there for your protection.

If you have difficulty using the tools yourself, our 24/7 live chat support team is always ready to help. Our support team speaks Bengali and is equipped to handle your concerns with complete confidentiality.

Remember, asking for help is not a weakness — it is a sign of courage and awareness. bijji is always by your side.

Contact for Support

24/7 Live Chat
Instant support in Bengali

Email Support
[email protected]

Self-Exclusion Request
Request via live chat — takes effect immediately

Response Time
Instant on live chat, as quickly as possible by email

Responsible Gaming FAQ

Find answers to the most frequently asked questions about responsible gaming here.

Log in to your bijji account and go to Account Settings. From the "Responsible Gaming" section there, you can set up deposit limits, loss limits, a session timer, time-out, or self-exclusion. For any issue, contact our 24/7 live chat support.

At bijji, self-exclusion can be taken for a minimum of 6 months up to a maximum of 5 years. During this period your account will be completely inactive and placing bets or making deposits will not be possible. It cannot be reactivated before the period ends.

Lowering a deposit limit takes effect immediately. However, increasing a limit requires a 72-hour cooling-off period. This waiting time is intentionally in place so that you have the opportunity to reconsider your decision.

Only individuals aged 21 or older may game at bijji. Age is verified at registration, and accounts suspected of belonging to a minor are suspended.

Speak in Bengali with bijji's 24/7 live chat support team — they will help you activate self-exclusion or other protection tools. You can also contact us by email: [email protected]. All your information is kept completely confidential.

A time-out is a short-term break (1 day to 6 weeks) that can be lifted automatically once the period ends. Self-exclusion is long-term (6 months to 5 years) and cannot be reversed before the set period is over. If a gaming problem feels serious, self-exclusion is more effective.

No, bets lost in gaming are not refunded — this is a normal part of gaming. However, our VIP program includes a weekly cashback benefit. Always remember to only bet an amount whose loss will not affect your daily life.

Play safely, enjoy mindfully

Enjoy cricket betting, slot games, and live casino at bijji — all responsibly. Your entertainment is our responsibility.

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21+ For individuals aged 21 or older only. Play responsibly.