❓ Frequently Asked Questions
All your questions answered about bijji
From opening an account to withdrawing money via bKash — bijji's most frequently asked questions are answered here, organised by topic.
bijji is an online gaming platform for players in Bangladesh that is safe and easy to use. Whether you are a new member or an experienced player, you are likely to have questions. On this page we have organised the most frequently asked questions about accounts, payments, games, bonuses and responsible gaming into five sections. If you do not find your answer, ask us in our 24/7 live chat — help is available in English.
Account & Registration
To open an account at bijji you need an active mobile number, a valid email address and a strong password. The registration process is fully online and takes just a few minutes. Once your account is created, completing identity verification (KYC) activates your withdrawal access.
bijji is for users aged 21 and over only. Age is verified during registration and you may be asked to submit an identity document before your account is activated. Accounts belonging to underage users are closed immediately.
No, each person is allowed only one bijji account. If you try to open multiple accounts using the same mobile number, email or identity document, all accounts may be cancelled and any deposited funds may be forfeited.
Go to the bijji Login page and click the "Forgot password?" option. A verification code will be sent to your registered mobile number or email. Use the code to set a new password. For any issues, contact us via 24/7 live chat.
KYC, or identity verification, is carried out to ensure secure transactions and prevent fraud. Once you upload a photo of your national ID card or passport, verification is usually completed within a few hours. Full withdrawal access becomes available only after verification is complete.
Deposits & Withdrawals
bijji currently accepts bKash, Nagad, Rocket, Upay and bank transfer. Mobile banking methods are the most popular because they are instant and easy to use. More methods may be added in the future — check the site regularly for updates.
Deposits via bKash or Nagad are generally instant — funds are added to your bijji account within a few minutes. Bank transfers may take a little longer. You will receive a notification in your account once the transaction is complete.
The minimum deposit amount across all payment methods is ৳100. The minimum withdrawal amount is ৳800. Transactions work smoothly even at small amounts, so new players can start with very little.
bijji typically processes withdrawals within 1 hour. Requests to bKash or Nagad usually take even less time. You will be notified by SMS or in-app notification once the withdrawal is being processed.
bijji does not charge any additional fees for deposits or withdrawals. However, your mobile banking provider (bKash, Nagad, etc.) may apply their own transaction charges. Check their app or website for the latest fees.
If you send money to the wrong number, contact bijji's 24/7 live chat immediately. Provide the transaction reference number, time and amount. Our support team will investigate promptly. No deposit will be credited to your account until the transaction to the correct number is confirmed.
Games & How to Play
bijji's cricket betting section offers markets for BPL and all other international and domestic matches. You can bet both before the match starts and while it is live. Markets include match result, top scorer, over totals and more. Review the odds carefully before placing a bet.
All slot games at bijji are developed by recognised software providers such as Pragmatic Play, PG Soft and JILI, and use an RNG (Random Number Generator) — so every spin is completely random and fair. RTP stands for "Return to Player" — it is the theoretical percentage of total wagers that a game returns to players over the long term.
bijji Casino's live casino section features Baccarat, Roulette, Blackjack, Sic Bo and many more games played with live dealers. Tables from leading providers such as Evolution Gaming and Ezugi are available. You just need a balance in your account to start playing.
Yes, bijji is a mobile-friendly website. You can enjoy the full game library from the browser of any Android or iOS device. No separate app download is needed — simply open bijji.cam in your browser to access all features.
During IPL and T20 seasons, bijji offers a wide range of markets including match winner, toss winner, highest-scoring team, first over runs and innings score over/under. In live betting, odds change with every ball, creating extra opportunities for experienced bettors.
Bonuses & Promotions
When you open a new account and make your first deposit, bijji automatically gives you a 120% welcome bonus — up to a maximum of ৳5,000. For example, if you deposit ৳1,000 you will receive an additional ৳1,200 as a bonus. Your account must be fully registered and verified to receive the bonus.
A wagering requirement means you must place a certain amount in bets before you can withdraw the bonus funds. bijji's welcome bonus has a wagering requirement of 10 times (10x). This means if you receive a ৳1,000 bonus, you must place a total of ৳10,000 in bets before withdrawing.
No, there is no separate registration needed for bijji's VIP program. From the moment you create your account you are automatically placed at the Bronze level. You can move up to Silver, Gold, Platinum and Diamond by playing regularly. Weekly cashback increases at each level.
bijji VIP cashback is paid every week. You can earn up to 0.2% at Bronze, 0.4% at Silver, 0.6% at Gold, 0.8% at Platinum and 1.0% at Diamond. Cashback is added directly to your account balance and is withdrawable.
Yes, bijji regularly runs various promotions, reload bonuses and sports event offers. Special offers are launched during Eid, Pohela Boishakh and ICC tournaments. Log in to your account and visit the promotions section for the latest offers.
Safety & Responsible Gaming
bijji protects all personal and financial information through SSL encryption. Your password is stored in encrypted form and is never shared with any third party. We are committed to operating a safe and reliable platform.
If you think someone else has accessed your bijji account, change your password immediately and let us know via our 24/7 live chat. You can also email us at [email protected]. Our security team will review your account activity and take the necessary steps.
Yes, bijji believes in responsible gaming. You can set your own deposit limits, take a gaming break for a set period, or apply self-exclusion. Visit our responsible gaming page or contact live chat for more details.
When you activate self-exclusion, your existing balance remains safe. After the exclusion period ends, or by contacting our support team, you can arrange a withdrawal. Contact us via live chat or email for full details about the process.
bijji's support team is available 24 hours a day, 7 days a week. For the fastest help, use the live chat on the site. To contact us by email, write to [email protected]. There is no phone or WhatsApp number — live chat is the most effective option.
Still have questions? Contact support
If you did not find your answer in our FAQ, do not worry. bijji's support team is available 24/7 and ready to help — get a response via live chat within minutes.